Returns and non‑receipt inquiries
Email customerservice@ty.com within 60 days of the shipping confirmation (or within 90 days of the original order) for non‑receipt issues. Returns are accepted within 30 days of receipt for a replacement or refund of the product cost only; shipping and handling are non‑refundable. Email must include the order number and be in English.
Merchant location terms apply · Reviewed
Merchant terms






