Direct-store return conditions
Allbirds accepts eligible returns or exchanges within 30 days of delivery for unworn, unwashed items with original product tags. Socks, underwear and accessories must have unopened packaging. Final Sale items, gift cards and insoles are excluded. Customers pay return shipping unless they purchased return coverage at checkout; paid delivery fees are non‑refundable. Refunds use the original payment method and returns or exchanges must be in the country of purchase. Other‑retailer purchases go back to that retailer.
United States · Reviewed
Merchant terms






